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How do I receive my purchase?A link to download ChopMonster will be emailed to you immediately after purchase. If you don't see it in your inbox, please check your spam folder. You can also download your purchase immediately by logging into your profile on chopaudio.com and hitting the download button in your account profile.
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How do I login to my account?You can access your profile by going to ChopAudio.com and clicking the "LOGIN" icon in the top right of the page. From there, you will be able to download ChopMonster or reset your password.
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Is it safe to make a purchase on your site?Yes. All Chop Audio orders are processed securely through FastSpring.
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Do you offer refunds?Products purchased from Chop Audio are non-refundable.
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Where can I access the license agreement?You can review the ChopMonster license agreement at the bottom of our website or click here to review the ChopMonster license agreement.
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Where can I read your privacy policy?You can review our privacy policy here: https://www.chopaudio.com/privacy-policy-1
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How do I reset my password?Reset your password by clicking the "LOGIN" button in the top right corner of Chopaudio.com and clicking "Forgot Password". Enter your email and a link to reset your password will be sent. Please check your spam folder if you don't see the email.
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How do I activate ChopMonster?ChopMonster is activated with your login. Once you have downloaded ChopMonster and opened it up in your DAW, you will be prompted to login.
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How do I install ChopMonster ?Sign up to create an account on the Chop Audio website. Once your account is created, click the buy button. Go through the checkout process - once your purchase is complete, you will receive an email with a link to download ChopMonster. You can also access your download by logging in to chopaudio.com with the credentials you used to set up your account. Download ChopMonster by clicking the link in your email OR clicking the download button from your account on chopaudio.com After clicking the download button, choose MAC OS or WINDOWS. If you choose WINDOWS you will then select 32bit or 64bit. Depending on which you choose, the VST3 file will be stored in Windows under either C:\Program Files (x86)\Common Files\VST3 (32bit Download) OR C:\ProgramFiles\CommonFiles\VST3 (64bit Download) After selecting which OS is being used, ChopMonster will be prompted to download. After the download is complete, an installation window will appear or you can access the download in your downloads folder. Once the installation window is open, press “Continue” and then “Agree” to agree to the ChopMonster License Agreement. Press “Install”. Your computer will then process the installation and you will be ready to open ChopMonster in your DAW. Let's get Choppin’! Cubase users - please note that ChopMonster should be saved in your DAW as an instrument and not an effect.
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How many computers can I activate ChopMonster on?ChopMonster allows for two machine activations per user.
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Where is ChopMonster installed on my computer?Our installer automatically place the plugins in the following folders: MAC OS AU:/Library/Audio/Plug-ins/Components/ VST:/Library/Audio/Plug-ins/VST/ VST3:/Library/Audio/Plug-ins/VST3/ WINDOWS Depending on which you choose, the VST3 file will be stored in Windows under either C:\Program Files (x86)\Common Files\VST3 (32bit Download) OR C:\ProgramFiles\CommonFiles\VST3 (64bit Download)
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How do I deregister ChopMonster from my device?To deregister ChopMonster hold down "Option" and press the "X" button on your keyboard. This will log you out and also deregister the device at the same time.
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What plugin formats do you support?ChopMonster is compatible with both Mac and PC/Windows systems. You can use ChopMonster with any major DAW software on the market, except for Pro Tools. BUT - our customers have found that using Blue Cat Audio's Patchwork is a suitable solution for using ChopMonster with Pro Tools. ChopMonster supports VST and AU formats. Recommended Processors: Mac: M1, M2 PC: i7 7th gen.

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